The easiest way to tell if this bug is affecting you, besides the fact that the sync button won’t work on the Xbox Wireless Receiver, is to go to Start -> Settings -> Devices.

I’ve personally had a receiver install perfectly fine when plugged into a PC, and then a few months down the road have this bug strike on the same computer. This has been a widespread issue since the product hit the market and seems to strike almost at random. When the Xbox Wireless Receiver shows up as XBOX ACC when you plug it in, it means that Windows isn’t automatically installing the driver for the device for whatever reason.

How to Fix the Xbox Wireless Receiver XBOX ACC Driver is Unavailable Bug

Fortunately, there’s an easy fix for the Xbox Wireless Adapter driver issue, at least if you know what to look for. Sometimes, instead of automatically installing, you’ll find the receiver showing up in control panel as XBOX ACC with a message of “ Driver is unavailable.” If this issue occurs, it doesn’t matter how many times you plug and unplug it Windows just won’t find the driver and the sync light will refuse to activate when you press the button.

If you’ve just plugged in your Xbox Wireless Receiver for the first time, there’s a chance you’ve run into a bug.

Xbox wireless adapter for pc software